Support Center

Need help with NutriPet?

Contact support for account access, billing questions, and app troubleshooting. Most requests receive a response within 1-2 business days.

Email Support

Get help from the NutriPet support team.

Submit account and personal data deletion requests.

Review how your data is handled and stored.

Understand account, billing, and platform terms.

Issue categories

Include one of these categories in your email subject line for faster triage.

Include login provider used (Apple, Google, or email) and exact error text.

Tell us whether purchase was through Apple App Store or Google Play.

Share your device model, OS version, and the steps that reproduce the issue.

Frequently asked questions

How do I cancel NutriPet Pro?

Subscriptions are managed by the store where you purchased. Cancel from your Apple App Store or Google Play subscription settings.

I cannot sign in with Apple or Google.

Confirm you are using the same sign-in method used during signup. If it still fails, email support with screenshots and the exact error message.

How can I request account and data deletion?

Use the Account Deletion page to follow the deletion process, or contact support for help.

Reference resources

If you want the research pages before or after contacting support, start here.