Sign-in or account access
Include login provider used (Apple, Google, or email) and exact error text.
Support Center
Need help with NutriPet?
Contact support for account access, billing questions, and app troubleshooting. Most requests receive a response within 1-2 business days.
Support by email1-2 business daysAccount and billing help
Email Support
Get help from the NutriPet support team.
Delete Account
Submit account and personal data deletion requests.
Privacy Policy
Review how your data is handled and stored.
Terms of Service
Understand account, billing, and platform terms.
Include one of these categories in your email subject line for faster triage.
Subscription and billing
Tell us whether purchase was through Apple App Store or Google Play.
Scanner or crash issues
Share your device model, OS version, and the steps that reproduce the issue.
How do I cancel NutriPet Pro?
Subscriptions are managed by the store where you purchased. Cancel from your Apple App Store or Google Play subscription settings.
I cannot sign in with Apple or Google.
Confirm you are using the same sign-in method used during signup. If it still fails, email support with screenshots and the exact error message.
How can I request account and data deletion?
Use the Account Deletion page to follow the deletion process, or contact support for help.
If you want the research pages before or after contacting support, start here.